Frequently Asked Questions

Everything you need to know about your Inka Arthouse experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please note that custom or personalized items are final sale.

Are the materials used in your products sustainable?

At Inka Arthouse, we prioritize eco-friendly materials. Our prints use archival-grade recycled paper and our frames are sourced from FSC-certified timber.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.

How can I track my order?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.